Privacy & Policy
Merit Seller LLC, doing business as Merit Renderers (“Merit Renderers,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we may collect, use, and protect information when you visit our website, submit a project inquiry, contact us, or otherwise interact with our website and services.
By using this website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide when you contact us or submit a project inquiry, including your name, company name, email address, phone number, project details, and any files, plans, drawings, reference images, or other materials you choose to submit.
We may also automatically receive certain technical information when you visit our website, such as your IP address, browser type, device type, pages visited, referring website, and information about how you interact with our website.
How We Use Your Information
We may use the information we collect to respond to inquiries, review and quote projects, communicate with prospective and existing clients, provide our services, improve our website and customer experience, maintain website security, understand website usage, and support our marketing and advertising activities where applicable.
We may also use information as necessary to comply with legal obligations or protect the rights, property, or security of Merit Renderers, our clients, or others.
Project Files and Materials
If you upload architectural plans, drawings, reference images, design files, or other project materials through our website, we use those materials for purposes related to reviewing your inquiry, preparing a quote, communicating with you, and providing requested services.
Please do not submit confidential or sensitive information that is not necessary for us to evaluate or perform your project.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to operate the website, understand how visitors use it, improve performance, and measure marketing effectiveness.
We may use third-party analytics or advertising services, such as Google Analytics or Meta advertising tools, if enabled on our website. These providers may collect information about your device and interactions with our website in accordance with their own privacy practices.
Where required, visitors may be provided with options for managing certain cookies or tracking technologies.
Note for you: don't publish “Google Analytics” or “Meta” here until we confirm you're actually using them. New York's Attorney General specifically advises businesses to understand what their tags collect and ensure privacy disclosures and controls accurately reflect actual tracking behavior.
How We Share Information
We do not sell personal information for money.
We may share information with service providers that assist us in operating our website or business, such as website hosting providers, communication tools, file-storage providers, analytics providers, payment providers, or other vendors necessary to provide our services.
We may also disclose information where required by law, to respond to lawful requests, or when reasonably necessary to protect our rights or the security of our business and users.
Data Security
We take reasonable measures designed to protect information in our possession from unauthorized access, loss, misuse, or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.
New York's SHIELD Act also requires businesses maintaining certain private information concerning New Yorkers to implement reasonable administrative, technical, and physical safeguards.
Data Retention
We may retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.
Third-Party Links
Our website may contain links to third-party websites or services. Merit Renderers is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies separately.
Your Privacy Choices
Depending on where you live, you may have certain rights regarding your personal information under applicable privacy laws.
You may contact us to ask questions about information you have submitted to us or to request that we update or delete information where applicable.
If our website provides cookie or tracking preferences, you may also use those controls to manage applicable tracking technologies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technologies, or legal requirements.
When we make changes, we may update the “Last Updated” date at the top of this page.